Jiva respects the privacy rights of visitors to our website. This Privacy Policy guides how we collect, use, disclose and protect the information that you provide during your visit of our website. We recommend reviewing this policy from time to time because changes in legislation or in the way we process data internally may require adjustments of this privacy policy.

1. Personal Data

Personal information can be any information with which it is possible to identify an individual person, not limited to but including address, name, telephone number or e-mail address.

Information that does not allow to identify a person is not considered personal data.

2. Purpose of Data Processing

We process your personal data for the following aims, such as:

• Fulfillment of orders in our online shop
• Sending email notifications
• Provision of services via contact forms
• Run personal and anonymous analyses
• Statistical analyses to prevent abuse

3. Data Collection and Data Processing

It is possible for you to utilize most of this website without providing personal data. However, if for example, you subscribe to new posts, use the contact form to reach us, or purchase an item in our store, we will request your name, e-mail address, postal address, among others. We may ask for further personal data depending on the service requested by you.

It is your choice whether to provide this data to us or not. However, without this data we may be unable to fulfill your service request or do so only partially.

4. Article Notification

When you subscribe to be notified for new posts you will receive notifications of new articles on our website. We will send you a confirmation email to the address provided by you containing a link. By clicking this link you confirm that this request was made by you. Only after this verification you will receive our email notifications (double opt-in).

Data collected in connection with this functionality will be provided to third parties only if it is technically necessary to send the email notifications.

In case you do not wish to receive emails any longer, you can unsubscribe at any moment. To do so, please visit our website and enter your e-mail address and click on the “unsubscribe” button. Thereafter, we will stop sending you emails. Alternatively, you can write us an email or use the contact form.

5. Billing information

When you buy an item in our store we might collect data, such as your billing name and billing address. This data is shared with Jiva Ayurveda as they process the payment and shipping of articles. The privacy policy of Jiva Ayurveda can be found at https://www.jiva.com/termsandcondition/privacypolicy/.
We never collect payment details, such as your bank account data, credit card number, or other details pertaining to your credit card. Payment data will be obtained and processed by our online partner Paypal.

6. Cookies

Cookies are small text files employed to discover the frequency of use and the number of users to our website. Additionally, cookies enable features to make the usage of our website more convenient for you.

We utilize so-called “Session Cookies”. Your web browser automatically deletes this type of cookie at the end of your session. Our website also uses cookies in connection with Web Tracking. For additional information, see the Section on Web Tracking.

Without cookies you can also use our website. Most web browsers are configured to accept cookies automatically. In case you do not wish to let our website set cookies on your device, then you can deactivate this function in the settings of your browser just for our website or in general for all websites.

7. Web Tracking

To analyze the usage of our website we utilize the service Google Analytics by Google Inc. (referred to as “Google”). Google Analytics uses cookies with individual information, which are stored on your device. The data of your usage of this website that is determined with the help of this cookie (including your IP-address) is usually transmitted to and kept on a server controlled by Google in the USA. To anonymize your usage of our service, this website uses Google Analytics only with the “_anonymizeIp ()” extension for IP anonymization. Your IP address will be previously shortened within Member States of the European Union or in other countries that take part in the Agreement on the European Economic Area. This step prevents that usage data can be directly linked to any particular individual. Only in exceptional cases Google Analytics will transmit your full IP address to a Google server in the USA and shorten it there before processing it. Google uses this data on our behalf to analyze your use of the website, to assemble reports on the activities on our website in general, and to provide additional services connected with the use of the website and the internet. If you wish, you can disable cookies by configuring your browser accordingly (see Section on Cookies for details). However, thereafter it may not be possible for us to provide you with the full functionality of this website. Additionally, you can prevent the processing of the data generated with the help of the cookie (including your IP address) and your use of the website, as well as the processing of this data by Google. This is possible if you install the following browser plug-in from Google available at:

http://tools.google.com/dlpage/gaoptout

8. Disclosure of Your Information

We do not disclose your personally data to third parties. The only exception are the cases presented in this privacy statement. However, by law we are obliged to provide your personal data to law enforcement agencies, for instance, when there is suspicion of a crime or misuse of our website.

9. Links to Third-Party Websites

Our website features hyperlinks to websites of other providers. When you follow one of these links, you will be redirected to the third-party website.

We are not responsible how these external providers handle your information because we have no control about their processes. Please consult the privacy statement ot the respective providers for information.

10. Information About Your Data

If you request, we will provide you with information about whether and what type of your data we have saved or stored about you. In case our stored data is incorrect or outdated despite our efforts, we will correct this if you wish so. If you would like to have any of your data stored by us deleted, we will do so at your request in the context of the statutory provisions. If it is not possible to delete this data due to legal reasons, we will block or deactivate the data instead.

11. Data Protection Officer

In case of questions about this privacy statement please contact our data protection officer:

Jiva Institute of Vaishnava Studies
380 Sheetal Chaya
Raman Reti, Vrindavan
UP 281121, India
Email: contact@german.jiva.org

12. Comment Guidelines

To avoid unpleasant exchanges and disrespectful comments on this website, we have set up guidelines for posting comments:

1. Offering advice: Pointing out deficiencies in the writing is generally acceptable, if done respectfully and without the intent to harass. Otherwise your advice will not be posted.
2. Disagreeing with the author: If you disagree with the content here, your comments will be posted, provided they are respectful, related to the article and have a depth of content. We reserve the right to delete emotional, fanatical rants, fallacious arguments, pugnacious comments, etc.
3. Questions: Post questions as you like but in a respectful manner. Questions should be related to the content although it is recognized that this may not always be possible.
4. Ad hominem attacks: Comments that are veiled, sarcastic or direct attacks on specific individuals will not be posted.

Last update: February 2020